Refund Policy

At Nexova, customer satisfaction is our top priority. If you’re not fully satisfied with your purchase, you can request a refund or exchange under the following conditions:

  • Refund requests must be submitted within 30 days of delivery.

  • Items must be unused and in their original packaging.

  • Products showing signs of wear, damage, or incomplete packaging will not be accepted.

Once your return is approved, we will process your refund using your original payment method.

  • payments

    Pago seguro

    Su pago es 100% seguro y verificado.

  • package_2

    Cliente satisfecho

    ¡Garantía de compra o le devolvemos su dinero!

  • call

    Servicio al cliente

    Servicio de lunes a sábado de 9:00 am a 6:00 pm

  • local_shipping

    Entrega Garantizada

    Recíbelo en casa de forma rápida y segura